Contact information
CONTACT INFORMATION
Effective Date: June 16, 2024
At ShoesKicksy, customer satisfaction is our top priority. If you have any questions regarding your order, shipping, returns, products, or general inquiries, our support team is here to help.
CUSTOMER SUPPORT
Email: support@shoeskicksy.com
BUSINESS HOURS
Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Saturday – Sunday: Closed
RESPONSE TIME
We aim to respond to all customer inquiries within 24 to 48 business hours.
ORDER SUPPORT
For faster assistance, please include the following information when contacting us:
• Full Name
• Order Number
• Email Address used for the purchase
• Description of your inquiry
SHIPPING INQUIRIES
For questions regarding shipping status, tracking information, or delivery updates, please contact:
RETURNS & REFUNDS
For return requests, refund inquiries, or damaged items, please contact:
GENERAL INQUIRIES
For partnerships, collaborations, or other business-related inquiries:
Thank you for choosing ShoesKicksy.
We appreciate your trust and look forward to serving you.